I am regularly using Modano and for the most part it works fine. However, excel tends to crash when I am copying and pasting. This happens especially when I am copying and pasting to assumption cells in Modano. I don't really know what is causing the problem. Does anyone experience the same issue? How to mitigate it? Thanks
Hi Evan,
This is not something we've received widespread reports of, so we're keen to understand what's happening.
There's actually quite a lot going on behind the scenes when you copy and paste into assumptions cells in modular workbooks, even though it seems like such a simple and common thing to do, especially if you're copying and pasting data from other worksheets and/or workbooks.
One thing we recommend trying is switching off the Clipboard history functionality which Microsoft recently added to Windows 10, as we're finding some users report that this slows their computer and causes system-wide instability in some cases. To do this, go to Start, type Settings, select the Clipboard tab within the Settings dialog, then turn off Clipboard history, as shown below:
We'd also like to look at your logs, so if you could send them to us (in Excel, go to the Modano tab, Help menu, Run Diagnostics Tool, then click the Send Logs button within the dialog) we'd really appreciate it. You can also submit a support ticket via the Support section of your Modano account (www.modano.com/account/support), which will not require you to purchase any support credit as technical support is included in your subscription.
Please let us know how you go regardless.
Thanks, M.
Hi Evan,
Further to my comments above, what is the source of the data you're copying and pasting into assumptions cells? Is it within the same sheet, or a different sheet, or a different workbook altogether?
Thanks, M.
All looks pretty standard Evan, have you tried changing your clipboard settings as per my comment above?
Have you got your Clipboard History turned off Tarjei?
Looks like another memory-related issue Tarjei, it's always murky when you're working with very large files.