Error message when downloading Modano X

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Error message when downloading Modano X

When trying to download Modano X, the system gave me the attached error message "prior version detected".

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Michael Hutchens A+ 162

This is unusual as the installer should automatically upgrade any prior installed versions of Modano.

I'd recommend trying manually uninstalling any detected older versions of Modano via the standard Windows Repair or remove programs process:

https://support.microsoft.com/en-au/help/4028054/windows-10-repair-or-remove-programs

Then try installing the latest version of Modano after doing this, as per www.modano.com/installation.